FAQ

Most frequent questions and answers

You are buying directly from the Stall Holder. Each supplier sets up their own stall. They have a private log in to their account and they handle everything from uploading their products to getting them to your door.

If you are an Independent supplier and have similiar values to The Craftsman Company we would love to help you get your quality product to local people.

Contact the stall holder directly and if you need any more assistance you can contact The Craftsman Company.

Yes. We have a secure online payment system.

Yes. Our system takes one payment and splits the order accordingly.

Each stall holder will have their own delivery options. They will be displayed once you enter the delivery address in the shopping basket. You can always send them a query or an instant message?

We use DPD, Royal Mail or the stall holder delivers directly.

Each stall holder will have their own delivery courier options. They will be displayed once you enter the delivery address in the shopping basket. 

 

We know and have verified all the Stall Holders. They also only receive the money after they have notified the Market Administrator that the order has been completed.

Main Menu